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ORDERS · GOOSELUX

Cancellation Policy

Cancellation Policy: what you can cancel, when, and the effects of cancellation.

Last updated: November 2, 2026

1. Current One-Time Purchases

Gooselux guides are currently sold as one-time purchases. There is no recurring plan to cancel, and no automatic renewals take place.

2. Before Completing Payment

You can cancel at any time by closing the checkout or returning to the store. If you abandon a Stripe session without completing it, the order will not be confirmed. Items saved in your cart will remain in your browser so you can return to them later.

If you are unsure whether you exited in time, check your email and contact us at hola@gooselux.com before making another payment.

3. After a Confirmed Payment

A confirmed digital purchase cannot be canceled as if it were a subscription. To request a refund, the Refund Policy applies, including the 14-calendar-day period.

If we have not yet delivered the guide and the payment is listed as pending, we will attempt to cancel the order where technically possible. Contact us with the session ID.

4. QA Checkout

QA Checkout does not create a commercial order or a charge. You can abandon it at any time, and you do not need to request a cancellation. If you complete a QA order, only a local confirmation is saved in your browser.

5. Future Subscriptions

If Gooselux offers subscriptions in the future, the billing period, renewal date, and cancellation method will be provided before you subscribe. Unless otherwise stated, cancellation will prevent the next renewal and maintain access through the end of the period already paid for.

The terms above do not currently create any subscription or trial period.

6. Help

To review a charge, a possible duplicate, or a cancellation, email hola@gooselux.com with the purchase email address and order ID. Never send your full card details.